SAP Hybris Cloud for Customer solutions from Axxis Consulting start from:
SAP Cloud CRM brings together all customer oriented activities from sales, service, and marketing in a simple tool, providing you the confidence of significantly better customer interactions.
SAP Cloud for Customer solutions from Axxis Consulting start from
Businesses need to deliver a seamless customer experience across all communication channels – in person, on the phone, online, on social media, and via mobile devices. With SAP Hybris Cloud for Customer, you can empower your sales and service teams to do just that. Flexible subscription models enable you to implement the entire Cloud for Customer suite, or to just implement Cloud for Sales or Service to meet your unique requirements.
Capture leads, opportunities, meeting minutes and all other customer related information in a simple-to-use interface. Plan sales activities and follow-up with scheduled tasks. Use built-in dashboards and reporting features to quickly drill-down on existing opportunities and potential deals.
Leverage your data to resolve customer issues or execute service orders either through an engagement center agent or an on-site technician with native mobile access and built-in robust analytical capabilities. Resolve customer issues the first time, every time.
Of course! As part of the SAP product portfolio, Cloud for Customer integrates seamlessly with the whole suite of SAP ERPs including SAP Business One, SAP All-in-One, S/4 HANA, as well as other SAP solutions such as SAP CRM and SAP Jam.
This integration allows you to push back-office ERP information to users in real time so they never have to hunt for pricing, quotes, or other order-to-cash information again. You can also push information from Cloud for Customer to your ERP, for example to generate a Sales Order on the go from an Opportunity or Service Ticket.
With access to APIs and SDK, developers and administrators can personalize and extend SAP Hybris Cloud for Customer, and even integrate the solution with other back-office systems to meet unique business needs.
You can use innovative, easy-to-use features such as tagging, flagging, in-line editing, custom fields, reports, tiles, and more to help employees personalize their experience and access the information they need, fast.
The solution allows you to use familiar tools to work efficiently, and integrates easily (at no additional charge) with Microsoft Outlook, Google Gmail, Lotus Notes, and Evernote to eliminate double data entry and automatically keep customer information and notes in sync.
Yes, SAP Hybris Cloud for Customer provides extensive offline functionalities for both Sales and Service. It provides seamless mobile support for iPhone, iPad, Apple Watch, Windows Tablet, and Android devices at no extra cost, and allows you to engage customers in real time, manage your activities, and track your performance, even when you’re offline.
While Cloud for Customer requires a minimum of 5 users, there is no limit to the number of users. The solution was designed by SAP to be scalable and efficient, whether you are an SME or MNC.
Yes, Axxis Consulting provides data migration services so that you can ensure that all of the data from your legacy applications is available within Cloud for Customer.
extensive experience implementing the standalone solution as well as integrating to SAP ERP solutions (including Business One and All-in-One),
and even third party solutions. As a trusted SAP Gold Partner, the team at Axxis Consulting has been implementing the latest cutting edge
software for over 20 years, establishing our expertise in Singapore and throughout the region. Want to learn more about our experience? Click
here to learn how we helped a leading building services provider in Singapore revolutionize their service delivery with SAP Hybris Cloud for